Testimonials and Case Studies

Case Studies

The process of handling your own claim can often be problematic and treacherous. With over 70 years of experience we aim to take the stress away and deal with the workload while you concentrate on your family or business.  As fully qualified and professional Insurance Loss Assessors, we have handled many diverse claims on an individual and personal level where attention to detail is vital. In some of our case studies we outline what the incident was and how we were able to tackle the issue and get everything the policyholder is entitled to.

Domestic Case Studies

Commercial Case Studies

Testimonials

We strive for customer satisfaction and value each of their feedback. Our goal is for a complete and transparent Claims Handling service where the polcyholder receives everything they are entitled to. Please take the time to read the testimonials wrote by some of our clients.

Commercial Theft

5 5 1
Not only did they attend the very same day I called them but i felt extremely reassured they were not going to allow insurers to get away with what I can... only describe as derogatory and disappointing offer

Domestic Escape Of Water Claim

5 5 1
I am very pleased with the outcome and would not hesitate to recommend you to my friends and family.

Domestic Escape Of Water Claim

5 5 1
Dear John & Staff. Thank you for all your hard work in dealing with out claim. You have been amazing!

Commercial Fire Damage

5 5 1
Thanks to the abilities of Oakleafe my restaurant was back to brand new in a few months.

Commercial Fire Damage

5 5 1
Oakleafe are worth every penny. There is absolutely no way in the world I would have got my claim paid without them.

Commercial Flood Damage

5 5 1
Oakleafe were proactive on the ground at the time of the incident and were a welcome help in diffcult circumstances.

Domestic Escape Of Water Claim

5 5 1
I would like to express my most sincere gratitude to yourself, John and your team. Throughout the claim you have kept me informed of progress, even if at times there wasn't any as the process proved challenging. I have mentioned this to John in the past, but I think is appropriate to reiterate; the burden that Oakleafe has removed from me having to not deal with the claim and the difficult stakeholders involved has been huge. To have an industry expert access and advise on the real extent of the damage that occurred to my flat was invaluable and only through their pursuit of getting my property reinstated to the same condition as it was prior to the damage, has this become a reality.

Commercial Fire Damage

5 5 1
Without Oakleafe and their expertise on business survival and without their experiences there is no way I could deal with this aspect of my claim alone.

Domestic Escape Of Water Claim

5 5 1
I would also like to take this opportunity to thank the whole team at Oakleafe very much. I am very pleased at the way everything was handled. The quality of work and communication levels throughout, surpassed my expectations. I will be recommending Oakleafe to friends and family for sure.

Domestic Fire

5 5 1
I want to say that we were both very happy and relieved that you were representing us in the negotiations with the insurance company. We very much appreciate the support you offered during this time. It made a big difference that we did not have to worry about dealing with the insurance company and others. You took a lot of worry off our minds. Thank you very much for your hard work on our behalf and persistence in seeing the payments come through. We very much appreciate your efforts.

Domestic Escape Of Water Claim

5 5 1
Just a word to thank Oakleafe Claims for the excellent handling of our Claim