Justifying how your business would be performing had the claim had not occurred is extremely challenging. You have to show to Insurers the company’s performance historically, and other factors that could have influenced trading over the interrupted period. Markets are examined in your specific industry to see how it’s performing generally, as well as local factors such as increases or decreases in your market share due to competition. Preparing, collating and presenting these to Insurers to maximise your entitlement is a time consuming and tactical exercise requiring significant experience, vision, and imagination.


Loss Adjusters and Forensic Accountants appointed by your Insurers often seek to make this process difficult. We are only interested in getting the best settlement for you by presenting your case in an accurate and forward thinking way. Whilst being mindful of your obligations to mitigate the loss, we also offer practical advice based over 70 years of experience.


Your Insurance Company

When you call Insurers, a Loss Adjuster will be appointed by them to investigate the claim. Remember the Loss Adjuster is not independent, they are retained by the Insurance Company to look after their interests and minimise any payout. They will try to repudiate the claim if they feel you have not met the conditions of your policy. They may argue that you are under-insured, applying techniques to significantly reduce your claim value. Insurers also usually appoint Forensic Scientist teams to aid their quest of repudiating (not paying) a claim. In fact all the third party “specialists” employed to investigate your claim are not truly independent parties- they are engaged and paid by the Insurance Company.


Our primary role is to diminish the impact to your day to day operations, helping your business to recover. We will assist in locating temporary offices, warehouses, plant, machinery, hire and other temporary arrangements. We can also deal with press agencies, your employees and other internal or external parties. Appeasing staff and suppliers without jeopardising your Insurable position is also important. If employees and suppliers think the business may not survive then this can have a devastating effect on the company. Banks and other investors will also want to know the likelihood of a successful outcome from the Insurance Claim. We can deal with this for you too.


You will receive no support from Insurers or Loss Adjusters for this. It is in their interests to try to dictate the level of cover to minimise any pay-out. This is a niche area and we can ensure you receive your true entitlement.

You may be a good negotiator but are you an expert in insurance? DON’T GO IT ALONE.

CALL US 24/7
0333 2101 999

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How we can help

  •  Make your property safe and mitigate any additional damage.

  •  Collate the required information and negotiate your entire claim including including but not limited to Reinstatement Works, Stock or Content Losses & Business Interruption.

  •  Oversee all parties including Insurers Loss Adjusters and their Specialists

  •  Interpret your policy, its wording and any conflicts relating to compliance with its conditions

  • Push Insurers to accept liability as quickly as possible, in order to obtain Interim Payments to help you maintain your business operations.
  •  Maximise your entitlement of Business Interruption cover and justify any Increased Costs of Working.

  •  Survey the property to identify any defects not visible to the naked eye to protect your long term investment.

  •  Aid with specialist appointments should assistance be required in complex situations such as your own forensic scientists.