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Oakleafe Claims are delighted to announce that we have become corporate associate members of the British Damage Management Association (BDMA). The membership will enable us to continue pushing forward as industry leaders through ensuring the best standards are adhered to during the restoration stage of the insurance claim process.

About the BDMA

The British Damage Management Association are the certifying body for damage management professionals. They raise industry standards and provide training for practitioners and others across the wider insurance industry who are involved in the recovery and restoration of damaged properties, such as Oakleafe. The BDMA also facilitate recognition of specialist services in the recovery and restoration sector.

Oakleafe Claims BDMA membership

With generations of experience in dealing with incidents and perils such as floods, water damage, fire and smoke damage, the BDMA membership will provide a huge boost for everyone at Oakleafe. Client satisfaction always at the forefront of our operations and becoming corporate associates will allow us to provide even better services for those who have experienced a tragedy in their home.

Everyone at Oakleafe Claims is looking forward to working with the British Damage Management Association and seeing where this membership takes us.

Related Claims and Topics
Electrical failures are the main cause of fires in a home. They make up 25% of all fires and commonly this is down to an electrical arc fault.

What is an electrical arc fault?

Electric arcing often occurs when there is a breakdown of dielectric strength. Dielectric strength is the maximum electric field a material can withstand in any insulating material in a live power system. Electrical Arc Faults can occur when there is an undesirable current flow in an unintended path.

House fire Tooting South East London
House fire Tooting South East London

Types of arc faults

There are two kinds of arc fault. Parallel arc fault and a Series arc fault.

Parallel arc fault

Parallel arc fault is when the current flows through damaged insulation from one conductor to another causing a leakage current that is too weak to be detected by a relay. The leakage current, travels in arcs to ease its passage through the insulation.

Series arc fault

A Series arc fault is when a single wire is broken apart and the current arcs gap across the conductor to complete the circuit. This in turn creates abnormal heat at the affected area, which degrades the insulation further and therefore can lead to the ignition of other material surrounding the insulation.

Each arc heats and gradually carbonises the insulation. Eventually the arcs ignite the carbonised insulation over time. Carbonised insulation acts like an accelerant fuel and is ignited by these electric arcs.

Leakages of current generate arcs that carbonise the insulation.  Carbonised insulation is an extremely good conductor of electricity. The cycle of arcing and carbon conduction gathers pace and intensity until the carbonised insulation spontaneously combusts which can lead to significant damage.

Get help with your fire Insurance claim caused by electrical arc

Dealing with the aftermath of fire damage caused by an electrical arc in your home is incredibly stressful. You will need an Insurance assessor if you want to receive your full entitlement after a fire. Oakleafe claims are loss assessors that will handle all aspects and prepare and present your claim to ensure you receive everything you’re entitled to whilst taking the stress away from you.

Call us today on 0333 2101 999.

Related Claims and Topics

Characteristics of fires and the Dangers of Smoke Residue

The fire triangle- Fuel, Oxygen and Heat are the 3 main attributes of fires. In laboratory conditions these 3 elements balanced result in complete combustion. In the real world of Fire insurance claims, the unequal balance of the 3 elements result in smoke residue (soot) being produced to some degree. If you have complete combustion you have no soot. Therefore, soot is the product of incomplete combustion and in technical terms combustion is the chemical process of burning or changing a solid into a gas via heat.

Oakleafe Claims as the leading Insurance Claims Loss Assessors understand how to identify the Characteristics of fires and how to effectively deal with the components and effects of smoke and heat damage. Oakleafe claims loss assessors understand that in a fire damage event the gases generated are extremely dangerous to individuals directly and indirectly exposed.

The many loss assessors that currently exist within the insurance claims handling industry lack the diverse and technical knowledge to understand the effects of contamination from fire event. A burning structure and its contents produce literally thousands of different gases which generally fall under two categories- Oxides of Nitrogen and Sulphur dioxide.

Characteristics of Claim and how Oakleafe Claims can help

Oakleafe Claims will be able to effectively and competently deal with the secondary effects and damage from not only the fire itself but also the subsequent water contamination from fire extinguishing and suppression. The insurance loss adjuster will expect You the policyholder to mitigate the damage to your property or its contents by taking steps to prevent further damage to contents and building materials.

Oakleafe Claims will be able to draw on its wealth of experience like the Characteristics of fires to ensure the cost of the fire insurance claims are reduced by identifying acid soot residues, implementing moisture control measures to reduce mould contamination and safely remove smoke damaged contents and neutralise acid soot residue.

Oakleafe Claims take seriously their professional responsibilities to be sufficiently knowledgeable and technically experienced in fire insurance claims and the restorative process that follows. Insurance claims for fire damage and the proceeding insurance claims handling must always be performed by a loss assessor who is positive and reactive in the way they are performing their duties- something that Oakleafe Claims and their expert team of loss assessors possess.

If you are unfortunate enough to require fire claim help through the use of an experienced Loss assessor then Oakleafe Claims will draw on their integral tried and tested strategy’s and Insurance claims handling skills to organise and route the tasks and operations required to avoid unnecessary delays and repetition of services. You may know the Characteristics of fires but are you experienced enough to handle the whole Insurance claim by yourself?

Loss Assessors can Identify Characteristics of Fires

Fire damage insurance claims are complex and time consuming and it is therefore imperative that quick decisions are made to prevent long term and costly damage to your property and its contents.

Loss Assessors are independent Insurance Claim experts that can Identify traits of Fires and can take the stress away from your insurance fire claim. They work for you the policyholder, and only you. Using their expertise knowledge of the characteristics of a claim and skills Loss Assessors will aim to get everything you are entitled to.

A Loss Assessor from Oakleafe claims will simplify the importance of a fast response- ultimately saving money, trauma, liability and inconvenience to the policyholder and subsequent fire damage insurance claims.

Related Claims and Topics
You may be a good negotiator but are you an expert in insurance? 
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If you have been declined whilst trying to claim on your domestic or commercial insurance, we can help. We can also help with professional services, for example, Brokers, VAR Valuations and Managing Agents.

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