WHEN YOU MAKE A CLAIM

Anyone who has experienced Burglary in a business will tell you it’s not just the cost of the stolen items that you incur as a loss but the inability to operate which has the most impact. Loss of Gross Profits as a result and a sudden Increase in the Costs of Working are just a few of the elements that you will endure. We can help with a recovery of this from your Insurer and manage meetings as Loss Adjusters try to interrogate you as though you are the guilty party. We will oversee this process, prepare and present the claim to negotiate a fair settlement.

NOTIFYING INSURERS

Once you call Insurers, they will appoint a Loss Adjusters to validate the claim and check you have met the terms of your policy. Loss Adjusters are there to look after the interests of the Insurance Company. Despite their claim, they are not independent. If they find you have not met the conditions of your policy, they will attempt to kick out (repudiate) your claim. They will check the sums insured and may apply conditions for any that are under-insured in an attempt to significantly reduce any pay out. Loss Adjusters usually rely on ex-policemen to interrogate policyholders and investigate the claim. Your history, financial obligations and status are questioned to look for motives that may implicate you.

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WHAT WE DO

Oakleafe are the only party who is there to look after your interests, Negotiating Settlements with the Loss Adjuster to get you what you’re entitled to. We push Insurers to accept liability, and ensure that you are not treated like a criminal. All our experienced Loss Assessors are in-house offering unparalleled assistance in commercial theft claims. Many of our Assessors were Ex-Loss Adjusters who have enormous experience and know how Insurers work. We will make a real difference on the settlement you receive. You may be a good negotiator but are you an expert in Insurance. Let us handle the stress and challenge of negotiating your Business Interruption Claim, allowing you to concentrate on running the business.

Insurance Claims Handling On Your Side

We are the ONLY party in the claim on your side. We act exclusively in your interests, to ensure you receive everything you are entitled to under your policy. We have an extremely experienced team, many of whom used to work for Insurers who use their intimate knowledge of their processes to hasten your claim. Whether assisting with presenting the claim to Insurers for fire or smoke damage, engaging Surveyors and Structural Engineers on your behalf, or overseeing the building works we can handle the entire process. As well as your Building Insurance Claims, our Loss Assessors will quantify your material, stock and contents losses & our Chartered Surveyors will scope the damage to the building. Business Interruption and Increased Costs of Working(ICOWs) are negotiated to ensure you are returned to pre-loss growth track.

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0333 2101 999

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How we can help

  •  Make your property safe and mitigate any additional damage.

  •  Collate the required information and negotiate your entire claim including including but not limited to Reinstatement Works, Stock or Content Losses & Business Interruption.

  •  Oversee all parties including Insurers Loss Adjusters and their Specialists

  •  Interpret your policy, its wording and any conflicts relating to compliance with its conditions

 
  • Push Insurers to accept liability as quickly as possible, in order to obtain Interim Payments to help you maintain your business operations.
  •  Maximise your entitlement of Business Interruption cover and justify any Increased Costs of Working.

  •  Survey the property to identify any defects not visible to the naked eye to protect your long term investment.

  •  Aid with specialist appointments should assistance be required in complex situations such as your own forensic scientists.