Huge thank you to O2 Business for the customer service award. We are always striving to improve policyholder satisfaction here at Oakleafe. If you are having trouble with a domestic or commercial insurance claim, why not give us a call and join our growing list of satisfied customers?
As Insurance claims Assessors, we are always striving to find ways of improving communications among stakeholders in the claim process. Our bespoke online portal allows a more thorough approach to keeping the claim journey as transparent as possible. Little changes have lead to big improvements in our drive to be more efficient and we are delighted this has been recognised by O2 - one of the worlds leading digital service providers.
Our bespoke system allows everyone in the claim process to interact effectively. Tasking, notes and the watermark feature promotes transparency leading to better communication. This software has cut down calls to the office by an amazing 37%.
In building our online software platform, we have streamlined the claim processes that now makes us far more efficient for the client and suppliers.
Peoples emotions are often strained in moments such as a fire and keeping communications simple helps to remove the stress. This way they can concentrate on more important things like family. Here at Oakleafe Claims, customer satisfaction is of the utmost importance as we continually strive to be the best.
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If you have been declined whilst trying to claim on your domestic or commercial insurance, we can help. We can also help with professional services, for example, Brokers, VAR Valuations and Managing Agents.
